Chuck Gagnon has been in the pharmaceutical industry for over 20 years, with most of his time spent as a sales professional helping pharmaceutical manufacturing facilities drive change control to improve their internal processes. Approaching c-GMP quality systems as an outsider trying to drive change has given him a unique perspective on the delays, confusion, and operational roadblocks that prevent pharmaceutical sites from executing continuous improvement processes at a faster pace. His role with Innerspace involves introducing and supporting a transformational approach to educate and build up the pharmaceutical workforce using a diverse training methodology supported by virtual reality technology.
